Terms and Conditions

Additional information about our services

Group and Private Lessons:

If you cannot attend your regular swimming lesson the following conditions apply:

If “Enough Notice” is given for your absence – a 1/2 price fee applies or if _you pay by the block you can choose between the 1/2 price fee OR a make-up lesson.

“Enough notice” is defined as:

  • For children swimming in the moming please notify us by 6pm the night before their lesson.
  • For children swimming in afternoon please notify us by 12pm on the day of their swim lesson.
  • If a full week’s notice is given for an absence – there is no charge for the missed lesson (subject to a maximum of 2 per term including school holidays)
  • If less than the required notice is given, or no notice at all, then the full lesson fee will be charged.

Parent and Baby Classes:

Provided you notify the centre of your absence prior to your child’s class time, you are entitled to the first 2 absences per term free of charge.

All subsequent notified absences will incur a 1/2 price fee. For those babies on block payment terms, you get the option of paying the 1/2 price fee or attending a make-up lesson before the expiration of your block.


  • To help parents with costs we provide weekly payment terms.
  • We require all children to be a week in advance at all times. • For payments we also require you to pay for your new block the week before it ends.
  • For 3 enrolled children a 10% discount applies
  • For 4 or more enrolled children a 15% discount applies


Cancellation Policy – We require a minimum of one weeks notice of your final swimming lesson. This lesson can be taken out of your week in advance or paid for if you choose not to attend.

martin liuTerms and Conditions